Available In Stocks

The traditional survey (on paper, ipad, e-mail…), often time-consuming or intrusive, is neglected by many users, due to lack of time or interest. Worse, those who take the time to answer them are mostly dissatisfied, which biases the results.

The Optio survey terminal, on the other hand, allows a fast, fun and intuitive voting process, which reconciles your customers and employees to the idea of letting you have their opinion!

 

Description

Mobile survey device

 
Position your survey device at the heart of your customers and employees experience:

  • The terminal is autonomous, and requires no mains or Wi-Fi connection;
  • Abusive votes are filtered with an intelligent timing system;
  • Votes are collected and archived online, observe trends and improve satisfaction by making decisions or planning interventions;
  • Set up email or SMS alerts to be immediately notified in case of strong dissatisfaction;
  • A badging system is integrated into the terminal to allow your operational teams to record their intervention.
Current offers
  1. Three years of access to the results processing and connectivity platform offered;
  2. Personalization offered for an order of 5 or more terminals, contact us.
Operational data

 

  • Installation: Delivered in Kit, assembly in 2 minutes. Including instructions. Possibility of fixing the foot to the floor by double-sided tape on request.
  • Battery life: Uses 3 AA LR6 batteries for 24 months of battery life.
  • Questions: Change the questions to A4 paper format. Print the question and drag it into the question panel.
  • Communication: IoT version – LoRaWan Class 1 – 868 Mhz and 915 Mhz / IoT Sigfox Class 0 RC1 version / GSM GPRS version, SIM card included
  • Alerts: sent by email or SMS in real time. Threshold can be set. Use of a non-nominative magnetic badge for timestamping to the nearest second.
  • Results: Results available on the online dashboard.
  • Login Access: provided to the customer after subscription.

 

Technical data

 

  • Certification: CE certified
  • IP64 tightness: for indoor use only.
  • Resistance: IK08 against common shocks.
  • Warranty: 12 months.
  • 2 or 3 button version available.
  • Buttons: 43mm diameter smiley with 2 acknowledgement LEDs
  • Origin: terminal designed and manufactured in France
  • Weight 9 Kg – Steel and solid wood base.
  • Support for Forex and Plexiglas questions.
Additional Info
Weight 10 kg
Dimensions 40 × 40 × 140 cm
Panel color

White, Blue

Number of buttons

Two, Three